Ticket Info

2022 FESTIVAL TICKET INFORMATION

Jazz Fest Ticket Shop is located at 100 East Avenue, Call (585) 454-2060. 

    • June 6-10 Noon-5PM
    • June 11/12 Closed
    • June 13-16 Noon-5PM
    • June 17/18/19 10AM-10PM
    • June 20-24 Noon - 10PM
    • June 25 - Noon - 9PM

Free Shows 

  • You do not need tickets to attend any free shows.  
  • All shows go on rain or shine.  
  • Food and beverages are available at all outdoor stage venues.
  • Bring lawn chairs or stools. 

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The RIJF CLUB PASS - One Ticket for Club Pass Series Shows - How it Works

The Club Pass is a unique value pass offering patrons an amazing opportunity to sample music by artists from around the world!

3-Day and 9-Day Club Passes provide a multi-day music experience at a steeply discounted price that allows attendance to as many shows as physically possible. 

  • Come and go as you please to Club Pass shows, first in - first seated.
  • Save off the individual entry cover charge of $30/35 for all Club Pass venues. 
  • Freedom and flexibility to see as many shows as possible each day. 
  • Just present your Pass at the door and enjoy the music!
  • Make great gifts for music lovers and perfect for customer and employee appreciation.
  •  

Buy 2022 Club Passes - Limited Number Available! 

RIJF Club Pass 2022 tickets are now on sale! A limited number available! 
9-Day Club Pass - BUY PASS
  • Unlimited access to Club Pass shows at all Club Pass venues all 9 days during the festival.
  • Can be shared and transferred.
  • See as many shows and come and go as you like. 
  •  
  • Pass prices are the same for children, adults, students, and seniors. 

 3-Day Club Pass - BUY PASS

  • Unlimited access to Club Pass shows at all Club Pass venues on any 3 days during the festival.
  • Can be shared and transferred.
  • Unlimited access to Club Pass Series shows on any three days of the festival.
  • See as many shows and come and go as you like. 
  • Pass prices are the same for children, adults, students, and seniors. 

Redeeming Your Club Pass Ticket for a Club Pass

You may redeem your Club Pass Ticket for a Club Pass, Lanyard and complimentary Program Guide (one guide per pass) starting June 13 at the Jazz Fest Ticket Shop located at 100 East Avenue.  Hours: 

  • June 13-16 Noon-5PM
  • June 17/18/19 10AM-10PM
  • June 20-24 Noon - 10PM
  • June 25 - Noon - 9PM

Get Our Festival Announcements!

Sign up for our free e-newsletter and get all the latest news including daily updates during the Festival. 

Club Passes Purchased for 2020 Festival 

  • If you purchased Club Pass tickets for our 2020 festival, that could not be held due to the pandemic, they are automatically honored for our Festival June 17 - 25, 2022!
  • In special consideration of these unprecedented times and since the Club Pass is a value ticket for a festival series, not a ticket to a specific show on a specific date, if you cannot use your pass in 2022 we are pleased to extend the pass’s full value to 2023.
  • Once your ticket is redeemed for a Pass it must be used that year and cannot be held to the next year. 

In order to ensure your health safety June 17-25, 2022, RIJF will follow all health guidances in accordance with the official policy of the NYS Department of Health and the Monroe County Department of Public Health.

Thank you for your patience, understanding, support, and trust. We look forward to seeing you on Jazz Street June 17-25, 2022!


RIJF Online Ticketing System & Policies

  • RIJF updated its ticketing system from Vendini to Audience View Professional powered by Ovation Tix. Vendini ceased operations in 2020. Our new ticketing system will allow patrons to establish their own accounts and will provide upgraded security for credit card processing while also offering the ability to purchase festival gift cards, merchandise, and other exciting options.

Terms & Conditions

RIJF LLC offers tickets for our Club Pass series shows and headliner shows via 

Century Payments /Authorize.net. We are a PCI Compliant Company.

RIJF LLC is located at 250 East Avenue, Rochester, New York 14604 585-454-2060

Email: tickets@rochesterjazz.com  Fax: 585-454-2061

All transactions are conducted in US Dollars

Customer Service Tel contact 585-454-2060

Delivery service is via E-Tickets, or by USPS standard First class mail. 

If purchasing for home delivery, please allow 4-7 business days for delivery.

Country of Origin for RIJF LLC is USA

Authorize.net and RIJF LLC are PCI compliant 

  • No refunds or exchanges. Your Club Pass ticket may be transferred to someone else. Once your ticket is redeemed for an official pass, the pass is also transferable.  The resale of a ticket for more than its face value without the written consent of the CGI Rochester International Jazz Festival  (RIJF, d/b/a RIJF, LLC) is prohibited by law.  As a festival patron, you assume all risk and danger incidental to attending festival performances, inside and outside any and all venues whether occurring prior to, during or after the said show(s). 
  • You assume all risk and danger of being injured in any manner and you agree that the management, its agents, and the performers are not responsible or liable for any injuries resulting from such causes. 

No alcohol may be brought into any RIJF venues. Drugs and weapons of any kind are strictly forbidden. Off-festival beverages and food containers are not allowed in any RIJF venues. No recording devices, still or video cameras are permitted in any festival venues. No transmission or aiding in transmitting any description, account, picture, or reproduction of any festival performance. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons. You hereby consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Festival staff reserve the right to refuse admission or eject any person whose conduct is deemed by the festival to be disorderly or who fails to comply with the terms and conditions herein. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket may be issued at the option of the festival and may not include additional ticketing fees (i.e., ticketing operations fee, shipping fees, etc.).

Health & Safety Notice - Important! 

The health and safety of our patrons, artists, team members, and vendors is our highest priority.

We will closely monitor and abide by all local health guidelines recommended by the Monroe County Department of Public Health and New York State during the festival. 

Any guidelines in effect will be communicated via signage at the festival, here on our website, on our festival app, and in our email newsletters

COVID-19 is a highly contagious disease that can be extremely dangerous to people of all ages, especially to those who are elderly and/or have compromised immune systems. If you are ill and have any symptoms, we ask that you please stay home to get well and follow your doctor’s recommendations. 

The Festival is held in multiple public places and indoor venues. It is your responsibility as an attendee to assess your risk and determine if it is safe for you to attend the festival. 

We appreciate your cooperation and understanding as we work together to create a safe and enjoyable festival experience for all. 

Updated May 5, 2022