Redeem Your Club Pass Ticket Now For A Pass & Lanyard

June 20, 2017

To get your Club Pass and lanyard, please bring a print-out of the ticket receipt you received confirming your purchase -  or the receipt on your mobile device and bring it to the Jazz Fest Ticket Shop at 100 East Ave, Rochester NY.  The Shop is at the corner of East Ave and Gibbs Street

Please redeem your Tickets BEFORE you attend any shows. 

  • To avoid waiting in line to get your Pass, come ahead of the festival.
  • You cannot redeem your tickets at any venue, you must come either to the Ticket Shop or to the Merchandise Tent  - see hours below.
  • If you want your Pass personalized, you must go to the Ticket Shop. 

Ticket Shop Hours:

June  5 - June 22 - Open from 10 AM - 5 PM - M-F 

June 23 - July 1 - Open from 10 AM - 11 PM 

Merchandise Tent Hours

June 23 - July 1 - open from 4 PM - 11 PM