How to Exchange Your Club Pass Ticket for Laminated Pass

June 18, 2013

If you've purchased a Club Pass, here's how and where to exchange it for your laminated Club Pass and lanyard.

- Important! Tickets cannot be exchanged for a pass at any venue. So before you get in line to attend any show, you must go to one of the official designated exchange areas below to get your Pass.

- Print-out your e-ticket or scan it to your smartphone and bring it to one of the official designated exchange areas listed below.

- Only one scan per bar code is possible.

- All sales are final. No exchanges, no refunds.

Official XRIJF Club Pass Exchange Areas

    Festival Ticket Shop - Corner of East Ave & Gibbs St.

        Open now through Thursday, from 10AM - 6 PM. Save time, exchange your ticket now!

        Open Friday June 21 through Saturday June 29, from 10AM to 11PM.

    Kiosk at the Corner of Gibbs Street and Main St.

        Open Friday, Saturday and Sunday June 21, 22 and 23, from 4PM - 10PM

    Merchandise Tent

        Open during the Festival June 21-29, from 4:00PM - 10PM

Club Passes Still Available! It's THE Hottest Ticket in American Jazz!!!

The XRIJF Club Pass allows multiple access to more than 221 sets of music June 21-29, 2013 at official club pass series venues on a first-come, first-served seating basis. Venues may fill to capacity prior to shows. To ensure a better chance of a seat, arrive early and wait in line. Purchase online at or at the Ticket Shop.

We'll see YOU on Jazz Street! Enjoy the Festival!