XRIJF Club Pass

It's the hottest ticket in American Jazz!
Your value pass to discovery!

The Club Pass is XRIJF's unique pass that gives you access to up to 221 sets of music June 23 - July 1, 2017 at the festival's 13 official Club Pass Series venues.

WHY GET THE PASS?

Because it offers the opportunity to sample music from some of the finest artists from throughout the world. It gives you have the freedom to discover new artists. You can come and go from venues as you please. And, you save off the individual entry cover charges of $35 for Kilbourn Hall and $30 at all other Club Pass venues.

We offer the Club Pass in two convenient options, 3-Day and 9-Day.

  • The 9-day Pass is good all nine days of the festival at all Club Pass venues. $204 + $6 services charges.
  • The 3-day Pass is good any three days (you choose the days) of the festival at all Club Pass venues. $154 + $6 services charges.

CLUB PASS SHOW ENTRY WITHOUT A CLUB PASS

If you don't have a Club Pass, you can enter any Club Pass Series show for $30 ($35 Kilbourn Hall), cash only, at the door.  No advance tickets are sold for Club Pass Series Shows and there are no reserved seats. Entry is first-come, first-served for all, whether you pay cash at the door or have a Club Pass.  Since venues may fill to capacity prior to shows so to ensure a better chance of a seat, arrive early and wait in line. Doors open 30 minutes before shows. 

At the early shows at two of our busiest venues, Max of Eastman Place and Kilbourn Hall, we also offer a convenient Save Time in Line system. Check it out!

See the Club Pass Series Venues Below:

Club Pass Frequently Asked Questions

  1. Look for an email from the festival with a link and instructions to complete the short form and upload your photo.
  2. The online process must be completed by May 18 to save time in line at the Festival Ticket Office.
  3. Once you have completed the online form and uploaded your photo, you simply bring your Club Pass Ticket confirmation receipt, either a physical ticket, print at home Eticket, or your smartphone, to the Festival Ticket Shop located at 12 Gibbs Street (next to where the Jazz Street Stage is) any time from June 5th through the festival. Please note, this a new location for the Shop. The Ticket Shop is open June 5-22 from 10AM – 5PM, Monday – Friday, and from June 23 – July 1 from 10AM – 11PM.
  4. If you purchased Club Passes for other members of your family or friends, you can either complete the form and upload their photos or forward the email to them and they can complete the process themselves using the ticket order confirmation number. The email you receive will explain how to do this.
  5. If you are unable to upload a photo prior to May 18, you can have your photo taken at the Ticket Shop and receive your personalized pass at that time which will take approximately 10 minutes on site. You must bring your Club Pass Ticket confirmation receipt with you in order to receive your Pass.

Emails are being sent to all Club Pass purchasers before April 26

Xerox and XRIJF are working together to create personalized Club Passes for all our patrons to enhance security at the festival, streamline the Club Pass use process during the festival, and to ultimately develop a rewards program for our loyal Club Pass holders.

  • No.  As has been the case since the Festival began in 2002, each Club Pass may only be used by one person, the person who purchased the pass or the person who received a Pass as a gift. Passes are non-transferable. All 2017 festival Club Passes must include a photo of the Pass holder. The Pass may not be transferred or used by another patron at any time.
  •  Any patron using the pass of another patron at any Club Pass venue door will be denied entry and shall have the club pass credential revoked or will be required to pay $30 or ($35 at Kilbourn Hall).
  • You may pick up your personalized Club Pass at the jazz fest Ticket Shop June 5-22 from 10AM - 5PM,
  • Monday - Friday, and from June 23 - July 1 from 10AM - 11PM. You must bring either:
  • A printout of your Ticket Receipt
  • The receipt shown on your smartphone
  • Or, your order number.

Yes. Purchase online at www.rochesterjazz.com. Click on 3 or 9 Day Pass, choose ticket delivery option and check out. Simple as that!

No. The Club Pass prices remain the same. 

The online photo upload personalization process is a secure process. Your information will never be shared with any organization outside of the Xerox Rochester Internal Jazz Festival.

Yes, come to the Festival Ticket Office and a replacement Pass will be issued upon presentation of your purchased club pass confirmation receipt and government issued photo ID.

If you forget to bring your pass, please go to the ticket shop and advise the ticket staff who will alert the venue manager of your situation. Verification of ID and confirmation of your club pass ticket validity is required.

Please come to the Festival Ticket Shop any time June 5-22 from 10AM - 5PM, Monday - Friday, and from June 23 - July 1 from 10AM - 11PM and we will take your photo and provide you with your Pass.

Yes. Please come to the Festival Ticket Shop any time June 5-22 from 10AM - 5PM, Monday - Friday, and from June 23 - July 1 from 10AM - 11PM and we will take your photo and provide you with your Pass.

You will have a chance to review your photo online but once you submit your photo, you will not be able to change it afterwards. So make sure we can see only your smiling face!

Yes, you can complete the form and select a photo from your smartphone or tablet. You must have Wi-Fi or a data plan to submit the form.

Please call our Club Pass Personalization Customer Service line at xeroxeventdesk@xerox.com Monday - Friday from 8AM - 5PM and someone will be happy to assist you.